Get in Touch

Have a question? We’re here to help! – Whether you’re exploring tiny house living or need support with a recent purchase, we’re ready to assist. For immediate answers to common questions, check out our FAQ section — it’s a great place to start!

Contact Details

Write to Us:

Business Hours

DAY	HOURS (AEST)
Monday	9am – 5pm
Tuesday	9am – 5pm
Wednesday	9am – 5pm
Thursday	9am – 5pm
Friday	9am – 5pm
Saturday	10am – 1pm
Sunday	Closed

Quick Answers

Before sending us a message, take a look at our most frequently asked questions. You might find your answer in seconds!

How long does it take to get a response after I send a message?

We're based in Australia. GMT+10 Australian Eastern Standard Time. We'll get back to you as soon as we possibly can.

Can I call you directly?

Our contact number is above in the contact details. We're available during business hours to answer any questions you might have.

I need help downloading my plans. What should I do?

You can access you plans from the my account area easily in a self service way. If you're having trouble downloading, let us know and we'll sort you out.